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Core Return Policy

 
     
 
 

A Core is defined as a part that is no longer usable and is being replaced by the purchased product.

Our core return policy applies to the following Philips, DENT-X, A/T 2000 and Gendex Dental X-Ray Processors:

  • All Wash/Dry, Fixer & Developer Transport Racks

  • Repaired Motors

  • Repaired Control Modules

The Core deposit and the return prepaid label will be invoiced at the time of your order and charged to your credit card. The core deposit will be credited upon return on the core.

How to Return the Core

When you receive your order via UPS, open the box and remove your ordered item. Look for the prepaid return label and put your old part (core) in the same box. Seal the box and deliver it to UPS. The core must be returned within one week.


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Updated: 10/14/2008